Your privacy matters.

We may collect information directly from you, automatically when you use the Services, and from service providers that help us run the Services. The precise information depends on the features you choose to use and the choices you make.

The categories below are intended to make the information easier to scan. We do not require every category for every user or every feature.

We use personal information only when we have a valid reason to do so, such as providing a service you request, operating and securing the platform, complying with legal obligations, pursuing our legitimate interests in improving the Services, or obtaining consent where required.

• Provide, operate, and maintain InterviewUp and your account.
• Personalize interview preparation, recommendations, and learning experiences.
• Generate requested feedback, reports, and feature results.
• Understand product use and improve the reliability, accessibility, and quality of the Services.
• Send service messages, respond to questions, and provide customer support.
• Protect accounts, investigate misuse, and detect, prevent, or address fraud and technical issues.
• Measure and improve AI-assisted features using appropriate safeguards and review processes.
• Meet applicable legal obligations and enforce our terms, policies, and rights.

When we use information to improve AI-assisted functionality, our aim is to improve the usefulness, safety, and reliability of the feature. We do not use your information for a purpose that is incompatible with the reason it was collected without providing notice or obtaining consent where required.

We may share personal information with carefully selected service providers that process information on our behalf and under our instructions. For example, this can include providers that help us host the Services, authenticate users, process payments, send communications, provide customer support, or understand product performance.

• With providers and partners needed to deliver a feature you request, using the information necessary for that purpose.
• With your direction or consent, such as when you choose to share content or connect a third-party service.
• With professional advisers, insurers, auditors, or authorities when required by law or reasonably necessary to protect rights, safety, or the Services.
• In connection with a corporate transaction, such as a merger, financing, acquisition, or sale of assets, subject to applicable law.

We use reasonable technical and organizational safeguards designed to protect personal information against accidental or unlawful loss, misuse, unauthorized access, disclosure, alteration, or destruction. These measures are selected with the nature of the information and the Services in mind.

• Encryption in transit where supported by the Services and our providers.
• Role-based and need-to-know access controls for internal systems.
• Monitoring, logging, and incident-response processes intended to identify unusual activity.
• Resilience measures such as backups and recovery practices where appropriate.
• Periodic reviews of systems, access, and service-provider practices.

No online service can guarantee absolute security. You are also responsible for protecting your account credentials, using a unique password, and notifying us promptly if you believe your account has been accessed without authorization.

Privacy rights vary by location and by the information involved. Subject to applicable law, you may have the rights and choices listed below. We may ask for information needed to verify your request, and some requests may be limited where an exception applies.

• Request access to, or a copy of, personal information associated with your account.
• Ask us to correct information that is inaccurate or incomplete.
• Request deletion of personal information, subject to applicable exceptions.
• Request portability or restriction of certain processing where applicable law provides those rights.
• Withdraw consent when processing is based on consent; this does not affect prior processing.
• Manage marketing communications through the unsubscribe link or your account settings when available.
• Close your account or ask us about account-deletion options.

We and our service providers may use cookies, pixels, local storage, SDKs, and similar technologies to keep the Services secure, remember your preferences, understand performance, and improve your experience. A cookie is a small text file that a website can place in your browser; similar technologies serve related purposes.

• Essential: enable core functions such as security, sign-in, and session continuity.
• Preferences: remember choices such as language, display, or feature settings.
• Analytics and performance: help us understand whether the Services work well and how people use them.
• Marketing: may be used only if we introduce those technologies and provide any consent choices required by law.

You can usually control cookies through your browser settings. Disabling some cookies may affect sign-in, saved preferences, or other parts of the Services. If we offer a cookie-preference center, it will provide more detail and allow you to update the choices available to you.

The Services may rely on third-party technology and service providers. We select providers based on the support they provide to the Services and may share only the information needed for the relevant service, subject to contractual, technical, or organizational safeguards where appropriate.

• Cloud hosting, storage, authentication, and infrastructure providers.
• Analytics, error-monitoring, and product-support providers.
• Payment processors for transactions, if paid products are offered.
• Email, communications, and customer-support providers.
• Professional advisers or authorities where disclosure is legally required or appropriate to protect rights and safety.

Third-party websites, apps, and integrations are governed by their own privacy notices. We encourage you to review those notices before providing information to a third party or enabling an integration.

InterviewUp is not directed to children under the minimum age permitted by applicable law, unless the Services are used through an authorized education program with the appropriate permissions and safeguards. We do not knowingly collect personal information from children in a manner that is not permitted by applicable law.

If you believe that a child has provided us with personal information without appropriate authorization, please contact us. We will review the report and take steps that are appropriate under applicable law, which may include deleting the information.

InterviewUp and its service providers may process personal information in countries other than the country in which you live. Those countries may have privacy laws that differ from the laws where you are located.

When we transfer personal information internationally, we take steps designed to use an appropriate transfer mechanism or safeguard when required by applicable law. The safeguards used can depend on the destination, the provider, and the information involved.

We retain personal information for as long as reasonably necessary to provide the Services, maintain and improve account features, comply with legal obligations, resolve disputes, enforce agreements, and protect the security and integrity of the platform.

Retention periods vary according to the type of information, the feature involved, whether you maintain an account, and legal or operational requirements. When information is no longer needed, we may delete it, de-identify it, aggregate it, or retain it only where a lawful basis remains.

We may update this Privacy Policy as the Services, our practices, or applicable legal requirements change. When we do, we will revise the "Last updated" date at the top of this page.

For material changes, we may provide additional notice through the Services, by email, or by another method required by applicable law. We encourage you to review this policy periodically so you remain informed about how we handle personal information.

If you have a question about this Privacy Policy, want to make a privacy request, or need help understanding the choices available to you, contact InterviewUp through our Contact Us page. We will review and respond in accordance with applicable law.